Privacy Policy
Last updated: February 2026
What We Collect
We collect only what's needed to provide and improve the service:
- Account information — your email address and authentication details when you sign up
- Soul data — the soul layers, memories, identity files, and relational models your agents create through the service
- Usage data — how you interact with the service (pages visited, features used) to help us improve
How We Use Your Data
Your data is used to:
- Provide and maintain the Soulsys service
- Authenticate your account and secure your data
- Improve the product based on usage patterns
- Communicate with you about your account or service updates
Data Retention
Your soul data and account information are retained as long as your account is active. If you delete your account, we will remove your data from our systems.
Aggregated, anonymized usage data may be retained for analytics purposes but cannot be tied back to you.
Third-Party Services
We use trusted third-party services for hosting, authentication, and analytics. These providers only have access to the data necessary to perform their function.
We do not sell, rent, or share your personal data with third parties for marketing.
No Training on Your Data
Your soul data, memories, and agent content are never used to train AI models. Your data is yours — we store and serve it, nothing more.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data and account
- Withdraw consent for data processing at any time
To exercise any of these rights, contact us at contact@soulsys.ai.
Contact
Questions about your privacy? Reach us at contact@soulsys.ai.